Skip to main content

Email Management

Scenario Description​

You open your inbox on Monday morning to find over 50 unread emails. There are clients催促 delivery, colleagues asking about progress, administrative notices, and a pile of promotional emails. Reading and replying to each one would take at least two hours.

The AI Assistant can help you process these emails quickly: classifying by importance, extracting key information from each email, and drafting reply content, allowing you to focus on what truly requires your personal attention.

Complete Conversation Example​

You: Help me process today's emails. I'll paste the content for you.
    This one is from a client:
    "Hello Manager Zhang, can you send us the data migration plan we discussed last week
    for review by this Wednesday? Also, clause 5 of the contract needs modification,
    attached are the revision comments from our legal team."

AI Assistant: I've analyzed this email for you:

        Classification: Important + Urgent
        Sender: Client
        Key Information:
        1. Data migration plan needed by Wednesday
        2. Contract clause 5 has revision comments (see attachment)

        Suggested Reply Draft:

        "Hello, thank you for your email.

        Regarding the data migration plan, our team is in final review,
        planning to send it to you by Tuesday afternoon for your review.

        The revision comments for contract clause 5 have been received. I will forward them to
        our legal colleagues, with revised version expected by Wednesday.

        Please feel free to contact us with any questions.

        Best regards"

        Would you like me to adjust the reply content?

You: The plan might not be ready until Wednesday. Change the timing in the reply. Also make the tone more formal.

AI Assistant: Revised, please confirm:

        "Dear Sir/Madam:

        Thank you for your email.

        Regarding the data migration plan, after confirmation with the team,
        we plan to formally send the review version by Wednesday morning.

        The revision comments for contract clause 5 have been duly noted and forwarded to
        our legal team for review. The revised contract will be provided
        by this Thursday.

        Please feel free to contact us for further communication.

        Sincerely,
        Best regards"

Key Steps​

  1. Paste Email Content -- Provide the email body to the agent
  2. Smart Classification -- The agent automatically identifies email importance and type
  3. Extract Key Information -- Summarize email highlights and flag items requiring your attention
  4. Draft Reply -- Generate reply drafts based on email content and your needs

Final Deliverable​

Each email has clear classification labels, key information summaries, and ready-to-use reply drafts, cutting email processing time by more than half.

Best Practices
  • When processing in bulk, you can paste multiple emails at once, and the agent will sort them by importance
  • Tell the agent your reply habits (e.g., "I usually use a formal tone"), and it will remember and apply them to subsequent replies
  • For emails requiring careful wording (e.g., customer complaints, contract negotiations), have the agent provide multiple versions for you to choose from